Volkswagen Tiguan Owners Manual: Frequently asked questions

If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find helpful information under Characteristics and Checklist in the index.

Description	Possible causes among others	Possible remedy
Engine does not start.	Vehicle battery dead.	Perform jump start ⇒ Jump-starting . Charge vehicle battery ⇒ Vehicle battery .
	The wrong remote control vehicle key is used.	Use a valid remote control vehicle key ⇒ Vehicle key set .
	Fuel level too low.	Refuel ⇒ Refueling .
Vehicle cannot be locked or unlocked using remote control vehicle key.	Battery in remote control vehicle key dead. Too far away from vehicle. Buttons pressed outside operating range.	Replace battery in the remote control key ⇒ Vehicle key set . Move closer to vehicle. Synchronize remote control vehicle key ⇒ Vehicle key set . Lock or unlock vehicle manually ⇒ Emergency closing and opening .
Unusual noises.	Cold engine, braking support systems, electronic parking brake.	Check the Noises entry in the keyword index.
Driver seat and outside mirrors when vehicle is unlocked.	Convenience settings are stored.	Correct convenience settings ⇒ Seat functions .
	Memory-seat settings are stored.	Reassign seat setting ⇒ Seat functions . Clear memory-seat memory ⇒ Seat functions .
Front seats cannot be adjusted with power controls.	Vehicle battery dead.	Charge vehicle battery ⇒ Vehicle battery .
	Fuse blown.	Check fuse and replace if necessary ⇒ Fuses .
Features do not work as described in this manual.	Settings were adjusted in the Volkswagen Information System.	Check and reset to factory settings if necessary ⇒ Volkswagen Information System .
Headlights do not light up the road as they should.	Headlights adjusted too high. Light bulbs burned out. Low beams not switched on.	Have the headlight range adjusted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Adjust headlight range ⇒ Lights . Change light bulbs ⇒ Changing light bulbs . Switch on low beams ⇒ Lights
Electrical consumers do not work.	Vehicle battery charge too low.	Charge vehicle battery ⇒ Vehicle battery .
	Remaining fuel level too low.	Refuel ⇒ Refueling .
	Fuse blown.	Check fuse and replace if necessary ⇒ Fuses .
Fuel consumption higher than indicated.	Short hauls. Jumpy gas pedal.	Avoid short distance driving. Drive defensively. Accelerate smoothly.
	Electrical loads switched on.	Switch off unnecessary loads.
	Engine control malfunctioning.	Have the malfunction corrected ⇒ Engine control and emission control system .
	Tire pressure too low.	Adjust tire pressure ⇒ Tires and wheels .
	Driving in the mountains.	No direct corrective action possible.
	Towing a trailer or driving with a roof rack.	Check use. Remove if not in use.
	Driving with heavy payload.	No direct corrective action possible.
	Driving at high engine speed.	Select a higher gear.